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Terms & Conditions
Last Updated: 30/01/2025
Welcome to Fragster Scent & Style! We’re your go-to destination for affordable luxury perfumes and stylish accessories. By using our website or purchasing products, you agree to these Terms & Conditions. Please read them carefully!
1. Who We Are
- Business Name: Fragster Scent & Style
- What We Sell: Luxury perfumes, handbags, smartwatches, earbuds, and other style products for men and women.
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Contact Us:
- Email: fragsterpk@gmail.com
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Phone: +92-348-7217147
2. Eligibility & Account Rules
- Age Requirement: You must be 18+ to purchase products or create an account.
- Account Security: Keep your login details private. You’re responsible for all activity under your account.
- Accuracy: Provide truthful billing/shipping info. Incorrect details may delay orders.
3. Products & Pricing
- Luxury at Affordable Prices: We source high-quality perfumes and accessories directly to offer competitive pricing. All products are guaranteed authentic.
- Product Descriptions: We strive for accuracy, but colors/finishes may vary slightly due to device screens.
- Pricing Errors: If a product is listed at an incorrect price, we reserve the right to cancel orders and refund payments.
- Availability: Items are subject to stock limits. Sold-out products may be restocked—sign up for alerts!
4. Orders & Payments
- Order Acceptance: Placing an order = your offer to buy. We confirm acceptance via call/email.
- Payment Methods: Cash on Delivery (COD), Credit/debit cards in future.
- Payment Security: We use SSL encryption but aren’t liable for breaches caused by third-party payment processors.
- Order Cancellations: You may cancel within 1 hour of ordering. After that, we can’t guarantee cancellations.
5. Shipping & Delivery
- Shipping Partners: We work with trusted carriers (e.g., TCS, Leopards, Pakistan Post, M&P, FedEx Express).
- Delivery Times: Estimated at checkout but may vary due to customs, weather, or carrier delays.
- International Orders: You’re responsible for customs fees, taxes, or import duties. Check your country’s regulations.
- Lost Packages: Contact us within 2 days if your order doesn’t arrive. We’ll investigate with the carrier
6. Returns & Refunds
- Returns Window: Unused/unopened items (in original packaging) can be returned within 7 days of delivery.
- How to Return: Email us for a return authorization (RA) number. Returns without an RA won’t be accepted.
- Refunds: Issued within 14 business days after we receive and inspect the item.
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Non-Returnable Items:
- Opened perfumes (for hygiene reasons).
- Earbuds/smartwatches with broken seals.
- Defective Products: Contact us immediately. We’ll replace or refund defective items.
7. Warranties
- Electronics (Smartwatches/Earbuds): No warranties apply. We’ll help facilitate claims but aren’t responsible for defects.
- Perfumes/Accessories: No warranties unless stated.
8. Intellectual Property
- Our Content: Logos, product photos, and website design are owned by Fragster. Don’t copy, resell, or misuse them.
- User-Generated Content: Reviews/photos you submit may be used for marketing (with credit).
9. Limitation of Liability We’re not liable for:
- Allergic reactions to perfumes (always check ingredients).
- Accidental damage from product misuse.
- Third-party websites linked on our site.
10. Prohibited Uses
Don’t:
- Resell products for commercial purposes without permission.
- Use bots/scrapers to steal data.
- Post false reviews or harass our team.
11. Governing Law
These Terms follow the laws of Pakistan. Legal disputes must be resolved in its courts.
12. Changes to These Terms
We may update these Terms. Changes take effect once posted here. Check back periodically!
13. Final Notes
- Privacy Policy: See how we protect your data here.
- Force Majeure: We’re not liable for delays caused by pandemics, natural disasters, or supply chain issues.
Thank you for choosing Fragster Scent & Style!