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Privacy Policy

Last Updated: 30/01/2025

At Fragster Scent & Style, we’re committed to protecting your privacy like a cherished perfume bottle—carefully and transparently. This policy explains how we collect, use, and safeguard your data when you shop for luxury perfumes, handbags, smartwatches, and more. By using our site, you agree to these terms. Let’s dive in!

1. What Data We Collect

We only gather what’s necessary to serve you better:

  • Personal Information:
    • Name, email, shipping/billing address, phone number.
  • Account Data: Username, password (encrypted), order history, wishlists.
  • Automated Data:
    • Device info (IP address, browser type).
    • Cookies (see Section 6) to improve site functionality.
  • User Content: Reviews, photos, or messages you submit. 

2. How We Use Your Data

Your info helps us: 

  • Process orders, ship products, and handle returns.
  • Send order updates and tracking info (no spam, promise!).
  • Respond to your questions via email or chat.
  • Personalize your experience (e.g., “Recommended for You” sections).
  • Send marketing emails only if you opt-in. Unsubscribe anytime!
  • Improve our website and prevent fraud.

3. Who We Share Data With

We never sell your data. We only share it with trusted partners to fulfill orders:

  • Payment Processors: Cash on Delivery (COD), Credit/debit cards in future.
  • Shipping Carriers: TCS, Leopards, Pakistan Post, M&P, Trax etc., to deliver your goodies.
  • Marketing Tools: Email services like Mailchimp (if you opt-in).
  • Legal Compliance: If required by law (e.g., court orders).

4. Data Retention

We keep your data only as long as needed:

  • Order Details: 5 years (for tax/legal purposes).
  • Account Info: Until you delete your account (you can request this anytime).
  • Marketing Data: Until you unsubscribe.

5. Your Rights & Choices

You control your data:

  • Access/Update: Log into your account or email us.
  • Delete Account: Request via email.
  • Opt-Out of Marketing: Click “unsubscribe” in emails.
  • Data Portability: Request a copy of your data in a readable format.

6. Cookies & Tracking

  • What We Use: Essential cookies (for shopping carts), analytics cookies (to improve the site), and ads (if you opt-in). 
  • Manage Preferences: Adjust browser settings to block cookies—but note some site features may break.
  • Third-Party Ads: We use Google/Facebook ads. Opt out via their preference pages.

7. Security Measures

We guard your data like a vault:

  • SSL encryption for all transactions.
  • Regular security audits.
  • Limited employee access to sensitive data. 

Note: No online method is 100% secure. Use strong passwords!

8. Children’s Privacy

Our site isn’t for kids under 13. We don’t knowingly collect their data.

9. International Transfers

Data may be processed outside your country but only with GDPR-compliant partners. 

10. Updates to This Policy

We’ll notify you of major changes via email or site banners. Minor tweaks will be posted here. 

11. Contact Us

Questions? Reach out: